Privacy Policy

Your Privacy Matters

At Nucleus Software ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use eyeView, our AI-powered visual intelligence platform for packaging reviews, accessible at eyeview.pro and app.eyeview.pro.

Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and password. If you subscribe to a paid plan, we collect billing information through our payment processor.

Usage Data

We automatically collect information about how you interact with eyeView, including pages visited, features used, files uploaded, approval actions taken, timestamps, IP address, browser type, and device information.

Uploaded Content

We store packaging artwork files, PDFs, images, and related documents that you upload for review and approval within the platform.

Cookies and Tracking

We use essential cookies for authentication and session management. We also use analytics cookies to understand how our platform is used and improve the experience. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the eyeView platform
• Process transactions and send related information
• Send administrative notifications such as updates and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

• Service providers who assist us in operating the platform (hosting, analytics, payment processing)
• Legal authorities when required by law or to protect our rights
• Business partners in connection with a merger, acquisition, or sale of assets, with prior notice

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at suporte@eyeview.pro.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

Children's Privacy

eyeView is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of eyeView after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

suporte@eyeview.pro