Security
Protecting your data is fundamental to everything we do.
Last updated: March 11, 2026
Our Security Commitment
At eyeView, security is not an afterthought — it's a core part of our platform architecture. We implement industry-standard security practices to ensure your packaging artwork, approval workflows, and business data remain protected at every stage.
Infrastructure Security
- All data is encrypted at rest using AES-256 encryption
- All data in transit is encrypted using TLS 1.2 or higher
- Our infrastructure is hosted on industry-leading cloud providers with SOC 2 compliance
- Regular infrastructure security audits and penetration testing
- Automated vulnerability scanning across all services
Data Protection
- Strict data isolation between customer accounts
- Automated and encrypted backups with point-in-time recovery
- Data residency options for customers with specific regulatory requirements
- Secure file upload processing with malware scanning
- Permanent data deletion upon account termination and request
Access Controls
- Role-based access control (RBAC) for team management
- Support for Single Sign-On (SSO) via SAML 2.0
- Multi-factor authentication (MFA) available for all accounts
- Session management with configurable timeout policies
- Comprehensive audit logs for all user actions
Monitoring and Incident Response
- 24/7 infrastructure monitoring and alerting
- Defined incident response procedures with escalation paths
- Regular security incident response drills
- Transparent communication during security events
- Post-incident reviews and continuous improvement
Compliance
We are committed to maintaining compliance with industry standards and regulatory requirements. Our security program aligns with recognized frameworks including SOC 2 Type II, LGPD (Brazil's General Data Protection Law), and GDPR principles.
Vulnerability Management
We maintain a responsible disclosure program. If you discover a security vulnerability in eyeView, please report it to our security team. We are committed to investigating and addressing all valid reports promptly.
Business Continuity
Our platform is designed for high availability with redundant systems, automated failover, and disaster recovery procedures. We maintain a documented Business Continuity Plan that is regularly tested and updated.
Security Contact
To report a security concern or request more details about our security practices, please contact: